Your clinic
never stops
serving patients
NahIA is the AI-powered virtual assistant for hospitals, clinics and medical practices, able to understand each patient's needs to answer them, book appointments and send reminders — all under your own brand.
Digital solution by: Nayitapubmark
Dermavida Clinic · Assistant
Appointments booked today
14 booked
Response time
< 5 sec
NahIA works for you
while you care for patients
An AI agent that operates under your clinic's name, connected to your real systems.
Answers and presents your services
Handles questions about services, pricing and success stories naturally — as if it were part of your team. Never silent, always warm.
Books appointments end to end
Checks your clinic's real availability — professionals, services and locations — confirms the patient's details and creates the appointment automatically. Sends confirmation by chat and by branded email.
Automatic reminders
NahIA sends WhatsApp reminders with buttons to confirm, reschedule or cancel — and the appointment status updates itself in your calendar, with no manual logging.
A full management portal
Live conversation inbox, per-professional calendar, a profile for every patient and reports — on the web portal and the iOS/Android mobile app: your team gets the assigned conversation and replies from anywhere.
Records and consent forms
Appointment history, digital records, signed consent forms and an access log — built for responsible handling of health data (Panama's Law 81).
Reports you can actually measure
Appointments, conversations, revenue and patient growth — filterable by period and professional, comparable against the previous period, exportable to Excel.
Handoff to a human agent
If the patient asks or the case is complex, NahIA hands the conversation to your team with an internal note explaining the context — no one loses the thread.
Emails with your identity
Appointment confirmations and notices go out with your logo, your colors, your location and a direct button to your WhatsApp — patients always see your brand, not ours.
One brain, every channel
WhatsApp, Facebook, Instagram and web chat — all managed from a single platform with the same intelligence behind them. No duplicated effort.
Do any of these sound familiar?
| A typical problem in your clinic | What NahIA solves |
|---|---|
| Unconfirmed appointments → empty chairs | Automatic reminders + one-tap confirmation |
| Front-desk staff buried in WhatsApp | NahIA handles the repetitive; your team steps in only when needed |
| Patients who don't come back | Automated follow-up and a consistent 24/7 experience |
| Limited service hours | Available at 2am, weekends and holidays |
| Leads lost to slow replies | Instant response — always, no exceptions |
| No visibility into who reached out and what happened | Everything logged: appointments, contacts, each patient's status |
24/7
Always available
<5s
Response time
4
Channels, one platform
48h
To go live with NahIA
Not just another chatbot
NahIA is built specifically for the healthcare sector in Latin America.
Powered by Artificial Intelligence
Not a canned-response bot. It understands the context of every conversation and makes decisions in real time.
Your brand identity, not ours
NahIA presents itself as part of your team. The patient talks to “your clinic's assistant,” not a generic bot.
Resilient to technical failures
If something breaks, NahIA doesn't go quiet — it lets the patient know warmly and escalates to a human automatically.
A full platform, not just a bot
NahIA ships with its own management portal: conversation inbox, calendar, patients, records and reports. And if you already use scheduling software, we integrate with it both ways.
An investment that pays for itself
Basic
For small practices
- 1 channel (WhatsApp)
- Automatic scheduling
- Reminders with confirmation
- Portal: calendar, patients and inbox
Pro
For growing clinics
- 4 channels (WA + FB + IG + Web)
- Everything in Basic
- Branded appointment emails
- Reports and automatic follow-ups
- Handoff to a human agent
- Custom flow for your clinic
- Priority support
Plus
For groups and hospitals
- Everything in Pro
- Multiple locations
- Digital records and consent forms
- Integration with your scheduling and invoicing software
- Dedicated account manager
All plans include initial setup, training and 30 days of adjustments at no extra cost.
Frequently asked questions
Does NahIA require me to change my current scheduling system?
No. NahIA includes its own calendar and management portal. And if you already use scheduling software, we integrate with it both ways: appointments created, confirmed or cancelled are mirrored on both sides automatically.
How long does implementation take?
In most cases NahIA is live within 48 hours. We configure the flow with your clinic's information, test it together and turn it on.
Do patients know it's a bot?
NahIA presents itself as part of your clinic's team, not as "a bot." It uses the name you choose and converses naturally. If a patient asks directly, it answers honestly and offers to connect them with a person.
What happens if NahIA can't resolve something?
NahIA recognizes when it needs to escalate and hands the conversation to a human agent with an internal note of the context. The patient is never left without a reply.
Can my team reply from their phones?
Yes. Besides the web portal, NahIA has a mobile app for iOS and Android: when a conversation is assigned to an agent, they get a notification and can chat with the patient from wherever they are.
Does NahIA connect to my invoicing?
Yes. We can integrate NahIA with your invoicing software so the appointment → invoice cycle stays connected, with the patient's details already loaded. We review it during onboarding.
What kinds of clinics does it work for?
NahIA is built for healthcare: clinics, practices, hospitals and specialties such as dentistry, podiatry, dermatology, psychology, aesthetics and more.
Your clinic deserves an assistant
that never rests
Book a free WhatsApp demo and see live how NahIA answers, schedules and follows up — exactly like your best receptionist would.
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