Full automation
for your clinic in Panama
NahIA isn't a canned-response chatbot. It's an AI agent that understands the context of every conversation and acts on your real systems — 24 hours a day, 7 days a week.
24/7
Always available
<5s
Response time
4
Unified channels
48h
To go live
Everything NahIA does for your clinic
24/7 patient support
Answers any question in under 5 seconds, at any hour, under your clinic's identity. NahIA understands context and replies naturally — not with fixed menus or buttons.
- Service and pricing information
- Unlimited simultaneous conversations
- Consistent, personalized replies
Automatic appointment booking
Checks your clinic's real availability — professionals, services and locations — confirms the patient's details and creates the appointment directly, with no one on your team stepping in. If you already use scheduling software, we integrate with it both ways.
- Real-time availability per professional and location
- Confirmation by WhatsApp and branded email
- Two-way integration with your scheduling software
Automatic reminders
NahIA sends personalized WhatsApp reminders with buttons to confirm, reschedule or cancel — and the appointment status updates itself in your calendar based on the patient's reply.
- Cuts no-shows by up to 40%
- Rescheduling with no human intervention
- Appointment statuses updated automatically
Unified omnichannel management
WhatsApp, Facebook Messenger, Instagram Direct and web chat — all managed from a single platform. The same assistant, the same quality of reply, across every channel.
- WhatsApp · Facebook · Instagram · Web
- Unified history per patient
- Your team manages from one place
Management portal and patient profiles
Your clinic gets a full portal: live conversation inbox, per-professional calendar, a profile for every patient with history and timeline, digital records with consent forms, and reports you can filter, compare and export. Plus a mobile app for your team on iOS and Android: assigned conversations arrive with a notification and can be answered from the phone.
- Live inbox + calendar + patients
- Mobile app for your team (iOS and Android)
- Records and consent forms (Panama's Law 81)
- Reports on appointments, revenue and growth with Excel export
Handoff to a human agent
When the patient asks or the situation calls for it, NahIA hands the conversation to your human team with a context note — so no one has to ask "how can I help you?" from scratch.
- Full conversation context
- Configurable escalation criteria
- Available on the Pro plan
Frequently asked questions about the services
Does NahIA work outside office hours?
Yes. NahIA works 24 hours, 7 days, including weekends and holidays. It's one of its main differentiators.
Which channels does NahIA operate on?
WhatsApp Business API, Facebook Messenger, Instagram Direct and a web chat embedded on your site. All unified in a single inbox.
Does NahIA connect to my current scheduling system?
NahIA ships with its own calendar and management portal. If you already use scheduling software, we set up a two-way integration so appointments stay in sync on both sides. It also connects with Google Calendar.
Does NahIA connect to my invoicing software?
Yes. We integrate NahIA with your invoicing software so the appointment → invoice cycle stays connected, with the patient's details already loaded.
How long does implementation take?
48 hours from sign-off to activation. It includes configuration, testing and team training.
See every service in action
Book a demo and we'll show you how NahIA works for your specialty and specific flow.